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1 Utilisateur(s) anonymes
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Ecran bleu
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Coupdepoucienne
Inscrite depuis le : 07 10 2013
Mes configs
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Bonjour,
Bonjour,
je ne sais pas trop dans quelle section poster ce message, je m'excuse d'avance si pas approprié.
Voilà, j'ai de plus en plus de bug avec écran bleu, voir tous les jours des fois plusieurs fois par jour. J'ai fait une analyse Whocrashed et je vous poste mon rapport, si vous pouvez m'aider? Merci
computer name: SAMSUNG windows version: Windows 8 , 6.2, build: 9200 windows dir: C:\windows CPU: GenuineIntel Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz Intel586, level: 6 4 logical processors, active mask: 15 RAM: 3898109952 total VM: 2147352576, free: 1920409600
-------------------------------------------------------------------------------- Crash Dump Analysis --------------------------------------------------------------------------------
Crash dump directory: C:\windows\Minidump
Crash dumps are enabled on your computer.
On Sun 29/09/2013 18:33:13 GMT your computer crashed crash dump file: C:\windows\Minidump\092913-5718-01.dmp This was probably caused by the following module: hal.dll (hal+0x2D965) Bugcheck code: 0x124 (0x0, 0xFFFFFA8005341028, 0xB2000000, 0x100402) Error: WHEA_UNCORRECTABLE_ERROR file path: C:\windows\system32\hal.dll product: Microsoft® Windows® Operating System company: Microsoft Corporation description: Hardware Abstraction Layer DLL Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA). This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue. The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Sat 28/09/2013 21:49:29 GMT your computer crashed crash dump file: C:\windows\Minidump\092813-5796-01.dmp This was probably caused by the following module: hal.dll (hal+0x2D965) Bugcheck code: 0x124 (0x0, 0xFFFFFA800458C028, 0xB2000000, 0x100402) Error: WHEA_UNCORRECTABLE_ERROR file path: C:\windows\system32\hal.dll product: Microsoft® Windows® Operating System company: Microsoft Corporation description: Hardware Abstraction Layer DLL Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA). This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue. The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Sat 28/09/2013 20:31:16 GMT your computer crashed crash dump file: C:\windows\Minidump\092813-9375-01.dmp This was probably caused by the following module: hal.dll (hal+0x2D965) Bugcheck code: 0x124 (0x0, 0xFFFFFA8005341028, 0xB2000000, 0x100402) Error: WHEA_UNCORRECTABLE_ERROR file path: C:\windows\system32\hal.dll product: Microsoft® Windows® Operating System company: Microsoft Corporation description: Hardware Abstraction Layer DLL Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA). This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue. The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Sat 21/09/2013 16:15:56 GMT your computer crashed crash dump file: C:\windows\Minidump\092113-17218-01.dmp This was probably caused by the following module: hal.dll (hal+0x2D965) Bugcheck code: 0x124 (0x0, 0xFFFFFA800455D028, 0xB2000000, 0x100402) Error: WHEA_UNCORRECTABLE_ERROR file path: C:\windows\system32\hal.dll product: Microsoft® Windows® Operating System company: Microsoft Corporation description: Hardware Abstraction Layer DLL Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA). This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue. The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Mon 16/09/2013 19:11:29 GMT your computer crashed crash dump file: C:\windows\Minidump\091613-6328-01.dmp This was probably caused by the following module: hal.dll (hal+0x2D965) Bugcheck code: 0x124 (0x0, 0xFFFFFA8005341028, 0xB2000000, 0x100402) Error: WHEA_UNCORRECTABLE_ERROR file path: C:\windows\system32\hal.dll product: Microsoft® Windows® Operating System company: Microsoft Corporation description: Hardware Abstraction Layer DLL Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA). This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue. The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Sat 14/09/2013 07:22:36 GMT your computer crashed crash dump file: C:\windows\Minidump\091413-6031-01.dmp This was probably caused by the following module: ntoskrnl.exe (nt+0x5A440) Bugcheck code: 0x124 (0x0, 0xFFFFFA8005341028, 0xB2000000, 0x100402) Error: WHEA_UNCORRECTABLE_ERROR file path: C:\windows\system32\ntoskrnl.exe product: Microsoft® Windows® Operating System company: Microsoft Corporation description: NT Kernel & System Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA). This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue. The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Fri 19/07/2013 07:17:53 GMT your computer crashed crash dump file: C:\windows\Minidump\071913-14218-01.dmp This was probably caused by the following module: ntoskrnl.exe (nt+0x5A440) Bugcheck code: 0xE4 (0x1, 0xFFFFFA8006F7A290, 0x1, 0x0) Error: WORKER_INVALID file path: C:\windows\system32\ntoskrnl.exe product: Microsoft® Windows® Operating System company: Microsoft Corporation description: NT Kernel & System Bug check description: This indicates that memory that should not contain an executive worker item does contain such an item, or that a currently active worker item was queued. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules. The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Sat 15/06/2013 06:56:21 GMT your computer crashed crash dump file: C:\windows\Minidump\061513-5656-01.dmp This was probably caused by the following module: hal.dll (hal+0x2D965) Bugcheck code: 0x124 (0x0, 0xFFFFFA8004569028, 0xB2000000, 0x100402) Error: WHEA_UNCORRECTABLE_ERROR file path: C:\windows\system32\hal.dll product: Microsoft® Windows® Operating System company: Microsoft Corporation description: Hardware Abstraction Layer DLL Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA). This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue. The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Sun 09/06/2013 20:54:44 GMT your computer crashed crash dump file: C:\windows\Minidump\060913-5796-01.dmp This was probably caused by the following module: hal.dll (hal+0x2D965) Bugcheck code: 0x124 (0x0, 0xFFFFFA8004569028, 0xB2000000, 0x100402) Error: WHEA_UNCORRECTABLE_ERROR file path: C:\windows\system32\hal.dll product: Microsoft® Windows® Operating System company: Microsoft Corporation description: Hardware Abstraction Layer DLL Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA). This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue. The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
-------------------------------------------------------------------------------- Conclusion --------------------------------------------------------------------------------
9 crash dumps have been found and analyzed. No offending third party drivers have been found. Consider configuring your system to produce a full memory dump for better analysis.
Posté le : 07/10/2013 23:00
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Re: Ecran bleu
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Inscrit depuis le : 03 12 2008
Mes configs
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Bonjour, Ordinateur de bureau ou portable ??? De ton rapport, il ressort que le problème le plus probable serait une surchauffe de ton matériel Télécharges SpeedFan, installes le et regardes quelles températures il annonce ??? Cliques sur ce lienSi tu peux laisses le ouvert dans un coin de ton écran, et regardes si la température augmente avant un écran bleu !!! @+ ag
Posté le : 08/10/2013 01:29
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_________________
En toutes choses, il convient de se hâter lentement
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Re: Ecran bleu
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Coupdepoucienne
Inscrite depuis le : 07 10 2013
Mes configs
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Bonjour,
Merci de me répondre. C'est un ultra portable. J'ai chargé speedfan et les résultats sont:
temp 1 53 temp 2 30 core 0 55 core 1 53
Posté le : 08/10/2013 08:51
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Re: Ecran bleu
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Inscrit depuis le : 03 12 2008
Mes configs
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Bonjour, Bon, tes températures semblent OK, donc on abandonne cette piste Comme sur un ultraportable en principe les barrettes mémoire sont inaccessibles, tu vas les analyser avec un utilitaire Memetest86+, pour choisir la bonne version vas en bas de la page, il y en a une à utiliser à partir d'un CD et l'autre à partir d'une clé USB Laisses tourner le programme de manière à faire l'analyse plusieurs fois Cliques sur ce lienIl faudra redémarrer le PC pour booter sur le CD ou la clé USB Sur ton ultra je pense qu'il n'y a pas de lecteur de CD, et donc la seule option pour toi sera la clé USB, si le PC ne boot pas dessus il faudra aller dans le bios pour le paramètrer pour booter dessus !!! @+ ag
Posté le : 08/10/2013 19:16
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_________________
En toutes choses, il convient de se hâter lentement
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Re: Ecran bleu
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Coupdepoucienne
Inscrite depuis le : 07 10 2013
Mes configs
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salut j'ai telechargé memtes mais je vois pas comment ca marche désolée
Posté le : 08/10/2013 20:17
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Re: Ecran bleu
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Coupdepoucienne
Inscrite depuis le : 07 10 2013
Mes configs
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en fait chaque que ca s'arrete en disant espace disque insuffisant. quelle capacité de clé usb je dois mettre?
Posté le : 08/10/2013 21:29
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Re: Ecran bleu
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Inscrit depuis le : 03 12 2008
Mes configs
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Bonjour, Cliques sur ce lien, et vas à la ligne > Tester depuis une clé USB une autre explication iciLe programme occupe 253 Ko sur ta clé, donc un volume complètement ridicule Tu télécharges memetest86+ sur ta clé USB, tu décompresses le fichier, et tu cliques sur l' .exe pour installer le programme sur ta clé Une fois terminer, tu redémarres ton PC, si l'ordre de boot dans le bios est bon le programme démarrera Tu laisses tourner jusqu'à pass = 100 % = +/- 30 mn, résultat dans errors Il existe une solution plus simple avec memetest pour windows, mais l'analyse n'est pas vraiment valable @+ ag
Posté le : 09/10/2013 00:51
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_________________
En toutes choses, il convient de se hâter lentement
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Re: Ecran bleu
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Coupdepoucienne
Inscrite depuis le : 07 10 2013
Mes configs
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Bonjour,
Bon j'ai démarré l'exe ensuite le pc et il a demarré normalement . pas de boot apparemment.
Posté le : 09/10/2013 14:41
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Re: Ecran bleu
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Inscrit depuis le : 03 12 2008
Mes configs
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Bonjour, Il faut aller dans le bios, onglet démarrage (ou similaire), et mettre l' USB en tête le disque dur en deuxième !!! Pour aller dans le bios, au démarrage du PC, généralement il faut tapoter la touche clavier > Suppr ou F2 Il se peut aussi que tu ai une touche clavier pour accéder aux options de boot, généralement la touche F8 ou F12 à tapoter au démarrage Si tu as bien réussis à mettre memetest sur ta clé USB, tu dois avoir quatre fichiers > Copying - mt86plus - Readme.txt - syslinux.cfg Si tu ne peux pas accéder au bios > Cliques sur ce lien @+ ag
Posté le : 10/10/2013 01:03
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_________________
En toutes choses, il convient de se hâter lentement
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Re: Ecran bleu
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Coupdepoucienne
Inscrite depuis le : 07 10 2013
Mes configs
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Bonjour, petits soucis n'ai pas pu revenir sur le net avant. J'ai essayé plusieurs fois de démarrer sur la clé mais rien ne se passe ça redemarrare normalement. je suis allée dans le bios et mis le HDD en premier mais aucun changement. ma clé n'est pas bonne?
Posté le : 15/10/2013 10:30
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